Privacy Policy

What this policy covers

This policy explains what happens to the information you provide through this website, operated by Carson & Gray.

Information we collect

Two places on this website ask for personal information, and they ask for different things.

The contact form asks whether you are hiring or are a recruiter, and collects your first name, last name, email address, the agency you run or work at, and the message you send us. It also asks for a phone number, which is optional: leave it blank and we will reply by email. If you are a recruiter, the agency is optional too.

The recruiter registration form collects your first name, last name, email address, the kind of desk you have run, what you recruit, what you have billed and which markets you want to work. Your phone number, current agency, LinkedIn profile, notice period and any further notes are optional. We ask for billings because it is the single thing that decides whether we can match you to a desk, and we would rather ask plainly than have you wonder why a conversation went nowhere.

We do not ask for, and you should not submit, candidate data, client data or any special category personal data through this website. Do not attach or paste a CV database, a client list, or anyone’s details but your own.

Where it is stored

Both forms on this site, the contact form and the recruiter registration form, submit to a private Google Sheet that only Carson & Gray can access. They are kept in separate tabs: enquiries from agencies, enquiries from recruiters, and recruiter registrations. An agency looking to hire and a recruiter looking for a desk are different things and we do not want them mixed. We do not operate a separate customer database for this website.

The registration form used to be hosted by a third-party form provider, which meant what you typed was stored on their systems as well as ours. It is not any more. It is now part of this site and submits directly to us, so your details are not passed to a form company on the way.

How we use it

• To reply to you.
• To contact you about how Carson & Gray could help you hire, or about international recruitment roles, depending on why you got in touch.

We do not sell your information. We do not share it with third parties except with the service providers we use to operate this site and to manage our own contact records.

Analytics

We count visits, so that we can tell which pages people read and which they leave. We record the page, the referring site, the country, and the general type of device. These events do not contain your name, email address or any other identifying detail, and they are not linked to you between visits or across other sites.

This runs without cookies. Nothing is stored on your device for the purpose, and there is no advertising identifier involved, which is why this site shows you no cookie banner.

How long we keep it

We keep enquiries for as long as they remain useful for the purposes above, and delete or anonymise them when they no longer are.

Your rights

Depending on where you are based, you may have the right to access, correct, delete or restrict the processing of your personal data, and to object to it being processed. To exercise any of these rights, or to ask a question about this policy, email us at the contact form. If you are in the UK or the EU and are unhappy with our response, you may also complain to your local data protection authority.

Booking a call

Our booking links are hosted by Calendly. When you book a call, the details you enter are handled by Calendly under their own privacy policy, as well as by us.

Changes

We may update this policy from time to time. The date at the top of the page shows when it was last changed.