For Recruitment Agencies
Embed South African recruiters into your desk.
Vetted SA operators in your brand, your CRM, your standups.
10 days
Average time to first shortlist
60-70%
Lower cost per desk vs. local hire
92%
12-month retention across placements
1-2 hrs
Live timezone overlap with US East
What you get
A desk, not a CV pile.
Not a contingent agency. Not a job board. Full-time SA operators embedded in your team, screened and onboarded against your brief.
You bill. We build the bench.
Embedded, not outsourced
Your CRM, your standups, your Slack. They wear your jersey.
Vetted before you meet them
Two interview rounds, references, and a live skills task.
Replace guarantee
If a placement doesn't stick in 90 days, we replace it.
Flat monthly model
One predictable fee per seat. No commissions, no surprises.
Engagement Models
Pick the shape of your desk.
Start with a seat or a pod. Layer on as the numbers prove out.
Single Seat
One operator, one desk.
- -One recruiter, SDR, or resourcer
- -Briefed against a single hiring desk
- -First shortlist in ~10 working days
- -30/60/90-day onboarding support
Most popular
Pod
A three-person delivery team.
- -Typically 1 recruiter + 1 SDR + 1 resourcer
- -Built around a vertical or region
- -Weekly performance review with your lead
- -Replace guarantee on every seat
Build-the-Desk
Five or more seats, staged.
- -Custom blend of recruiters, SDRs, delivery
- -Staged hiring plan over 8-16 weeks
- -Dedicated account lead
- -Quarterly business reviews
What we deliver
Six things, every engagement.
Same delivery whether you take one seat or a full pod.
01
Discovery & brief
A 60-minute kickoff to map the role, the KPIs, and the bar for a 'yes'.
02
Targeted sourcing
Our private SA network plus custom outbound. Never just LinkedIn scrapes.
03
Two-round screening
Behavioural interview, then a live task on your real workflow.
04
Shortlist with Looms
3-5 candidates. Each with a 90-second intro Loom and our notes.
05
Contracting handled
We employ the placement. You get one clean monthly invoice.
06
90-day onboarding
Weekly check-ins, ramp tracking, direct feedback to your lead.
How we compare
Against the obvious alternatives.
| Carson & Gray | Local hire | Generic BPO | |
|---|---|---|---|
| Time to first hire | 10-15 days | 6-10 weeks | 2-4 weeks |
| Cost per desk | 60-70% lower | Full local burden | Lower but variable |
| Cultural fit | English-native, agency-trained | Strong | Hit or miss |
| Replacement | Covered in first 90 days | Your problem | Usually charged again |
| Ownership of team | Yours, fully embedded | Yours | Not really yours |
Frequently asked
Before you book a call.
The six things agency owners ask first. If yours isn't here, drop it in the form below.
Who employs the placement?+
Carson & Gray employs the placement through our South African entity. You receive a single monthly invoice, no payroll, tax, or compliance burden on your side.
What roles do you actually fill?+
360 and 180 recruiters, SDRs, BDRs, resourcers, market researchers, delivery consultants, and recruitment ops. If it sits on a recruitment desk, we place it.
How does pricing work?+
A flat monthly fee per seat that covers salary, employment costs, our delivery margin, and the replacement guarantee. No placement commissions, no annual ratchets.
What about the timezone gap?+
SAST is one to two hours ahead of London and gives you a 4-6 hour live overlap with US East Coast. Most pods work UK or EU hours by default, US shifts on request.
Can placements use our tools and email?+
Yes. Placements are issued company emails, get full CRM access, sit in your Slack, and are introduced to clients as your team, because they are.
What if it doesn't work out?+
Tell us within 90 days. We replace the seat at no additional cost, and we run a postmortem so we don't repeat the miss.
Send a brief
Tell us about the desk.
A few lines is enough. We reply within one business day with a fit-or-no-fit answer.
- No pitch deck on the call.
- You'll know in ten minutes whether we're useful.
- We work with a small number of agencies at a time, by design.